Privacy

Privacy Policy

Your safety and security is very important to us

Commitment to Your Security: Your safety and security is very important to us.

FACTS What does Pavillion Bank do with your personal information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Payment history
  • Transaction or loss history
  • Overdraft history
  • Credit history
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Pavillion Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal info Do we share? Can you limit this sharing?
For our everyday business purposes:
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes:
to offer our products and services to you
Yes No
For joint marketing with other financial companies: Yes No
For our affiliates' everyday business purposes:
information about your transactions and experiences
No We Don't Share
For our affiliates' everyday business purposes:
information about your creditworthiness
No We Don't Share
For nonaffiliates to market to you: Yes No
Questions? Call (972) 380-0700 or visit www.pavillionbank.com
Who we are
Who is providing this notice? Pavillion Bank
What we do
How does Pavillion Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We also maintain other physical, electronic and procedural safeguards to protect this information, and we limit access to information to those employees for whom access is appropriate.
How does Pavillion Bank collect my personal information? We collect your personal information, for example, when you:
  • Open an account
  • Apply for a loan
  • Use your debit card
  • Give us your income information
  • Show your driver’s license
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only:
  • sharing for affiliates' everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non financial companies.
  • Pavillion Bank does not share with our affiliates.
Non-Affiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Pavillion Bank shares with credit card companies to underwrite credit card applications.
Joint Marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Pavillion Bank does joint marketing with nonaffiliated financial companies.
Other Important Information
Texas Privacy Notice: Pavillion Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Pavillion bank should contact the Texas Department of Banking.
Pavillion Bank also engages in the business of selling travelers checks as an agent for American Express, which company is licensed under laws of the State of Texas and is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint concerning sale of check activities should contact the Texas Department of Banking.
Consumer Complaint: Consumers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below in person or by U.S. Mail:

Texas Department of Banking
2601 North Lamar Boulevard
Suite 300
Austin, Texas 78705-4294
TF:1 (877) 276-5554
F: (512) 475-1313
consumer.complaints@dob.texas.gov
www.dob.texas.gov
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